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April 17, 2020

JBSA chaplains, counselors utilize technology to provide counsel and guidance during pandemic

Mental health specialists, chaplains and counselors throughout Joint Base San Antonio are utilizing technology and finding resourceful ways to keep in touch with their clients who seek counseling and guidance during this time of social distancing.With restrictions put into place at JBSA in response to COVID-19 that has limited in-person contact at

April 17, 2020

Patients can now book virtual appointments at TRICARE Online

Patients are now able to schedule telephonic virtual appointments through TRICARE Online, or TOL.

April 16, 2020

Parenting during COVID-19

In the United States Military, 44.1% of active duty members have children. Suddenly many of us were told to stay home unless we leave for essential reasons. This means a lot of us are now trying to complete the mission with kids at home as their schools and daycares have been canceled.

April 15, 2020

COVID-19 test results now available on TRICARE Online

Patients who have received a COVID-19 test may now view their results through TRICARE Online (TOL). The result will be posted as soon as it is certified. To see your results, please login in to https://www.tricareonline.com, click on the Health Record button, and then click on Laboratory Results. Rest assured, a nurse or provider will call you

April 15, 2020

SAMHS COVID-19 Nurse Info Line modifies hours

Effective April 18, the San Antonio Military Health System COVID-19 Nurse Info Line will reduce their hours of operations to only the weekdays.Patients with COVID-19 concerns, symptoms or test result questions are advised to call 210-581-2266, option 6, Monday through Friday from 7 a.m. to  5 p.m.  Patients who have concerns/symptoms outside of the

April 8, 2020

BMT adapts during COVID-19: adds masks, shortens pipeline

To prioritize safety and continue providing ready Airmen to fuel tomorrow’s Air Force, BMT is moving to a 7.5-week training pipeline. There’s no doubt the COVID-19 pandemic has presented unique challenges that require adaptability. The 7.5-week training program is one of many measures implemented at BMT to limit the spread of COVID-19. BMT leadership team is also working to procure face masks that we can provide to our staff and trainees. In the meantime, we are using CDC guidelines for staff and trainees to fashion their own cloth face covering. 

April 8, 2020

59th MDW leverages telehealth to keep patients, staff safe

While San Antonio is under a “Stay Home, Work Safe” order, members of the 59th Medical Wing have found new ways to continue providing high-reliability care through virtual appointments while keeping patients and staff here safe.Beginning in early March, 59th MDW providers began going through their scheduled patient appointments to determine which

April 3, 2020

COVID-19 Test Results

Due to the influx of COVID-19 tests being run, results are taking longer than originally anticipated. While most results are returning within 7-8 business days, some are taking up to 10 business days. Please be assured that tests are being processed, and you will be called as soon as the test result is received, whether positive or negative. If you

April 1, 2020

SAMHS consolidates emergency services to BAMC, WHASC continues to offer urgent care

To best support Brooke Army Medical Center emergency operations, the Wilford Hall Ambulatory Surgical Center Family Emergency Center will scale down its services and temporarily serve as an Urgent Care Center beginning 6 a.m. April 3.The UCC will continue to deliver 24/7 urgent care for JBSA-Lackland active duty members, the base housing community,

March 31, 2020

Updated pharmacy hours and procedures

Wilford Hall Ambulatory Surgical Center Hours of Operation:Monday - Friday 8 a.m. to 3 p.m. ** Curb-side drop-off and pick-up only! **The JBSA-Lackland Pharmacy has institute a mandatory curb-side drop-off and pick-up prescription process, Monday - Friday 8 a.m. to 3 p.m.  To facilitate service, patients must call ahead to the following numbers to

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