Attention TRICARE beneficiaries!  
You may experience busy signals when calling the military pharmacy prescription refill interactive voice response system – or prescription refill line – Jan. 26 to Feb. 5, 2026, as the system is updated.  
Each military pharmacy’s prescription refill line may be unavailable for about two hours. If you call the prescription refill line at this time, you will hear a busy signal. Please wait and call back to complete your refill later.  
You may still use the
MHS GENESIS Patient Portal to refill your prescriptions.  
You may report issues to the DHA Global Service Center by calling 800-600-9332. 

Health Services

Laboratory

All laboratory orders must be dated within 90 days of presentation to the lab (Wilford Hall Ambulatory Surgical Center). Specimen collection and drop-off are available.

Fasting bloodwork requires that you have no food or drink, except water and medications, for 10 to 12 hours before blood draw. Please drink plenty of water to ensure you are well hydrated.

Testing ordered by other MTFs in San Antonio may be drawn or collected at the lab (Wilford Hall Ambulatory Surgical Center). Military providers have access to all results, regardless of collection location. Please contact the requesting provider or visit Medical Records to get a printout of results.
 
Announcement for Off-Base Lab Scripts:
Beginning June 16, 2025, and until further notice, the Laboratory will accept lab scripts from network providers for Active-Duty patients only. This adjustment allows us to dedicate necessary resources to support the increased phlebotomy needs during BMT initial entry processing. Non-Active-Duty patients can receive laboratory services from the civilian network at no cost (no copay). https://triwest.healthsparq.com/healthsparq/public/#/one/city=&state=&postalCode=&country=&insurerCode=TRIWEST_I&brandCode=TRIWEST

Make an appointment by using our online appointment system

Contact Us

Phone

(210) 292-7700
Healthcare providers, press option 4.
Staff available for questions daily, 7:00 a.m. - 4:00 p.m.
 

Hours

Monday – Friday
7:00 a.m. – 4:00 p.m.
Please note, the 59th Medical Wing is closed for training every Wednesday morning from 7:00 - 9:15 a.m.
 

Location

1st Floor, B Wing

Don’t forget to keep your family’s information up to date in DEERS!