There are emergency procedures in place in multiple states due to extreme weather. >>Learn More

Live in the West Region? There is now a referral approval waiver in place through March 31, 2025. >>Learn More

Also, you have until March 31 to set up  your payment info if you pay by EFT, credit card, or debit card. This is for TRICARE Prime, TRICARE Select, TYA, TRS, and TRR plans. If you miss this deadline, you will be disenrolled back to Jan. 1. Visit www.tricare.mil/west today.

Health Services

Family Medicine

If you are experiencing a medical emergency, call 911 or proceed to the nearest emergency room. Wilford Hall's Family Emergency Center, located on the west side of the building off of Wilford Hall Loop, is accessible 24 hours a day, 7 days a week.

Family Medicine medical providers and staff provide the highest level of quality medical care to over 14,500 beneficiaries.

Contact Us

Telephone

210-292-1455

Patient Advocate
(210) 292-6165

Fax
210-292-2052

Consult and Appointment Management Office
210-916-9900

Hours

Monday, Tuesday, Thursday, Friday
7:30 a.m. - 4:00 p.m.
Walk-in
9 - 11 a.m.
1 - 3 p.m. (Except Thursdays)

Wednesday
9:15 a.m. - 4:00 p.m.
Walk-in
9:15 a.m. - 11:00 a.m.

Please note, all 59th MDW Facilities and Clinics open at 9:15 a.m. on Wednesdays due to Wing Training Hours.
Location

First Floor, A-Wing

Don’t forget to keep your family’s information up to date in DEERS!