Appointments & Referrals

Booking an Appointment

Schedule with your primary care manager (PCM) first. You have two ways to schedule:

• Online through the MHS GENESIS Patient Portal
• or call CAMO at 210-916-9900 or 800-443-2262

Need to Check on a Referral?

When you have a referral to see a specialist, our Consult and Appointment Management Office will try to schedule you at one of our military facilities first.

Follow these steps when you need to see a specialist:

1. Get a referral from your PCM.
   • Call your PCM, or
   • Send a secure message
2. Call CAMO at 210-916-9900 or 800-443-2262
   • Check the status of your referral, and
   • Schedule your visit
3. If you can't get an appointment at one of our facilities:
   • Find a network provider
   • Call the network provider's office to schedule
   • Check the status of your referral with Humana Military before you go to your appointment