The most recent appropriations for the Department of War expired at 11:59 p.m. EST on September 30, 2025. Military personnel will continue in a normal duty status without pay until such time as a continuing resolution or appropriations are passed by Congress and signed into law. Civilian personnel not engaged in excepted activities will be placed in a non-work, non-pay status.
Our military medical center remains open and we’re continuing to provide healthcare services. Scheduled appointments and procedures are proceeding as planned, and new appointments continue to be booked. For the latest information regarding TRICARE benefits during this period, please visit www.tricare.mil/shutdown

Please be assured, our commitment to providing exceptional care to you remains our highest priority.

Health Clinics

New Prescriptions - Wilford Hall (WHASC) Pharmacy Team

 

Urgent Prescriptions – ready SAME DAY

  • Please visit our Pharmacy kiosks for urgent requests
  • Pull an "Urgent Medication" ticket
  • Wait until your ticket is called
  • After activation, please wait until your ticket is called again for medication pick-up
 
Routine Prescriptions – ready after 1:00 p.m., 2 DUTY DAYS after activation

Three Options to Activate:
  • Option 1. Text "Get in line" to 833-517-4408 and follow prompts
  • Option 2. Use kiosks in WHASC Pharmacy lobby to activate. After activating, prescriptions will be available for pick-up in 2 duty days
  • Option 3. Call the JBSA Pharmacy Call Center at 210-916-1536 (Open Mon. - Fri. 8:00 a.m. to 4:00 p.m.)
Don’t forget to keep your family’s information up to date in DEERS!