Health Clinics

New Prescriptions - Wilford Hall (WHASC) Pharmacy Team


Urgent Prescriptions – ready SAME DAY

  • Please visit our Pharmacy kiosks for urgent requests
  • Pull an "Urgent Medication" ticket
  • Wait until your ticket is called
  • After activation, please wait until your ticket is called again for medication pick-up
Routine Prescriptions – ready after 1:00 p.m., 2 DUTY DAYS after activation

Three Options to Activate:
  • Option 1. Text "Get in line" to 833-517-4408 and follow prompts
  • Option 2. Use kiosks in WHASC Pharmacy lobby to activate. After activating, prescriptions will be available for pick-up in 2 duty days
  • Option 3. Call the JBSA Pharmacy Call Center at 210-916-1536 (Open Mon. - Fri. 8:00 a.m. to 4:00 p.m.)
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