Live in the West Region? There is now a referral approval waiver in place through March 31, 2025. Learn More
Also, you have until March 31 to set up your payment info if you pay by EFT, credit card, or debit card. This is for TRICARE Prime, TRICARE Select, TYA, TRS, and TRR plans. If you miss this deadline, you will be disenrolled back to Jan. 1. Visit www.tricare.mil/west today.

Health Clinics

New Prescriptions - Wilford Hall (WHASC) Pharmacy Team

 

Urgent Prescriptions – ready SAME DAY

  • Please visit our Pharmacy kiosks for urgent requests
  • Pull an "Urgent Medication" ticket
  • Wait until your ticket is called
  • After activation, please wait until your ticket is called again for medication pick-up
 
Routine Prescriptions – ready after 1:00 p.m., 2 DUTY DAYS after activation

Three Options to Activate:
  • Option 1. Text "Get in line" to 833-517-4408 and follow prompts
  • Option 2. Use kiosks in WHASC Pharmacy lobby to activate. After activating, prescriptions will be available for pick-up in 2 duty days
  • Option 3. Call the JBSA Pharmacy Call Center at 210-916-1536 (Open Mon. - Fri. 8:00 a.m. to 4:00 p.m.)
Don’t forget to keep your family’s information up to date in DEERS!