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Health Services

Immunizations

The Immunizations Clinic serves patients of all ages. To improve your patient experience, the Wilford Hall Immunizations Clinic has transitioned to appointment-based immunizations effective Dec. 2021. No consult is required from your primary care provider.

How to Make an Appointment

All patients requesting immunizations, an immunizations record review, or update to their immunizations records, require an appointment. 

Option 1 (Preferred):

Log on to the MHS GENESIS Patient Portal: https://my.mhsgenesis.health.mil
 
  1. To self-book, select:  Schedule an Appointment (for the respective patient)
  2. Reason:  Immunizations Appointment
  3. Location:  Air Force Medicine Wilford Hall Immunizations Clinic

Option 2:

Call the Central Appointment Management Office (CAMO) at 210-916-9900 [option 1, then option 2] to book a WHASC Immunizations Clinic appointment.

Beneficiaries should bring in all immunization documentation when visiting for the first time or if immunizations were received from an outside facility.

Patients empaneled to Wilford Hall Pediatrics clinic may continue to receive routine immunizations during a scheduled wellness appointment or can call to schedule an appointment in the Immunizations clinic.

Walk-in Hours

There are currently limited walk-in hours between the posted opening hours through 3:00 p.m. daily for:
  1. Active-Duty, Guard/Reserve (on duty status), Civilians & Contractors:
    1. Due Immunizations for Individual Medical Readiness (IMR) or Occupational Health
    2. Base In-processing/Out-processing
    3. Deploying, PCS’ing or going TDY within 2 weeks
  2. Any TRICARE-authorized beneficiary who requires a rabies vaccine following an Emergency Room treatment for an animal bite

Vaccination Availability

CDC recommended vaccines are also available off-base for $0 using your TRICARE Immunizations benefits at a participating network pharmacy.

Find your nearest network pharmacy at https://militaryrx.express-scripts.com/find-pharmacy or by calling 1-877-363-1303. For more information on your TRICARE Immunizations benefits, visit https://tricare.mil/immunizations.

For COVID-19 vaccination information, visit https://www.jbsa.mil/coronavirus/.
 
  1. The Pfizer COVID vaccination is available for patients aged 6 months and older by appointment Monday through Friday at the WHASC Immunizations clinic.
    https://www.cdc.gov/coronavirus/2019-ncov/vaccines/vaccines-children-teens.html
  2. COVID boosters are available for 50 years old or older or immunocompromised patients
    https://www.cdc.gov/coronavirus/2019-ncov/vaccines/booster-shot.html#when-you-can-get-booster

MHS GENESIS Patient Portal

We encourage you to utilize the MHS GENESIS Patient Portal to exchange messages (e.g., record review/updates to immunization records) with our clinic staff.  To send us a message, type "whasc allergy" in the to: block and select: Lackland WHASC Allergy Immunization Clinic.

What is the MHS GENESIS Patient Portal?

The MHS GENESIS Patient Portal provides access to your EHR (Electronic Health Record) and contains your most current medical and dental information via a secure website. It connects you to your MTF’s health care team and is available anytime, anywhere you have internet access, and provides a complete view of you and your family’s health records

Influenza Vaccine Update

For the most current information see our Flu Vaccine Availability page.

Flu season is upon us. We are concerned about your health and encourage everyone to get vaccinated annually against influenza.
 
It’s critical that everyone who is able receives a flu vaccine. It’s essential that active duty service members, active duty family members and other beneficiaries are well-protected from influenza.

Please see the guidance below for getting the flu vaccine here at Wilford Hall Ambulatory Surgical Center.  

Active Duty Service Members (ADSMs)

Active duty and Guard/Reserve members are required to get the flu vaccine.

Influenza vaccine (when available) will be offered to all Active Duty Service Members at Wilford Hall Ambulatory Surgical Center. The vaccine is administered at the Immunizations clinic, 3rd Floor, D Wing – unless otherwise advertised.

When you get a flu vaccine from anywhere other than a military hospital or clinic, follow your Service’s policy guidance for recording the vaccine in your shot record.  Department of Air Force service members vaccinated through a participating network provider or TRICARE-authorized provider are encouraged to upload their proof of vaccination through the Patient Portal if their IMR does not automatically update within 7 days.

You'll need the following information listed on your proof of vaccination:
 
  • DOD ID Number
  • Date of birth
  • The date the vaccine was given
  • The vaccine brand/name
  • Manufacturer
  • Lot number (if available)

Active Duty Family Members (ADFMs)

Influenza vaccine (when available) will be offered to TRICARE-eligible Family Members at Wilford Hall Ambulatory Surgical Center. The vaccine is offered by appointment only at the Immunizations clinic, 3rd Floor, D Wing – unless otherwise advertised.


Other Beneficiaries
Influenza vaccine is available for all other beneficiaries at Wilford Hall Ambulatory Surgical Center. The vaccine is offered by appointment only at the Immunizations clinic, 3rd Floor, D Wing.

Other Options for Getting the Flu Vaccine

If you’re unable to get the flu vaccine here, you can visit any participating network pharmacy or TRICARE-authorized (civilian) provider. Visit www.tricare.mil/flu to learn more.

Contact Us

Phone

Commercial 210-292-4278/5042
DSN 554-4278

Hours

Monday, Tuesday, and Friday
7:30 a.m. - 4 p.m.

Wednesday
9:30 a.m. - 4 p.m.

Thursday
7:30 a.m. - 3 p.m.

Tuberculosis, or PPD (Prescription Required)
Will not be scheduled or placed on Thursdays. Please bring any paperwork (i.e., school or work forms requesting PPD). 

​Location

Immunizations
Third Floor, Wing D

Smallpox
3H001

Don’t forget to keep your family’s information up to date in DEERS!