Attention TRICARE beneficiaries!  
You may experience busy signals when calling the military pharmacy prescription refill interactive voice response system – or prescription refill line – Jan. 26 to Feb. 5, 2026, as the system is updated.  
Each military pharmacy’s prescription refill line may be unavailable for about two hours. If you call the prescription refill line at this time, you will hear a busy signal. Please wait and call back to complete your refill later.  
You may still use the MHS GENESIS Patient Portal to refill your prescriptions.  
You may report issues to the DHA Global Service Center by calling 800-600-9332. 

Health Clinics

Flight Medicine

Annual physical health assessments, initial flying class physicals, sick call appointments, any routine and follow-up care appointments. We only see Flyers assigned and enrolled to the Randolph Air Force Base Flight Medicine Clinic.

Contact Us

Location

Main Clinic, First Floor

Hours:

Monday–Friday

7:15 a.m.– 4 p.m.

Sick call/Return to Fly:
Monday– Tuesday and Thursday– Friday

7:15 a.m.– 7:45 a.m.

Wednesday

9:15 a.m.–9:45 a.m.

Telephone:

Don’t forget to keep your family’s information up to date in DEERS!