Attention TRICARE beneficiaries!  
You may experience busy signals when calling the military pharmacy prescription refill interactive voice response system – or prescription refill line – Jan. 26 to Feb. 5, 2026, as the system is updated.  
Each military pharmacy’s prescription refill line may be unavailable for about two hours. If you call the prescription refill line at this time, you will hear a busy signal. Please wait and call back to complete your refill later.  
You may still use the MHS GENESIS Patient Portal to refill your prescriptions.  
You may report issues to the DHA Global Service Center by calling 800-600-9332. 

Health Services

Diabetes

The Diabetes Center of Excellence is a premier Air Force Medical Service specialty clinic dedicated to providing standardized diabetes care to beneficiaries across the military health care system. The clinic includes three equally important sections: clinical division, outreach division, and research division. The clinical component provides diabetes management, diabetes education, and diabetes prevention programs.

Contact Us

Location: Third Floor, Wing D

Hours: 7:30 a.m. to 4:30 p.m.

Telephone:

Don’t forget to keep your family’s information up to date in DEERS!