Health Clinics

Prescription Refills - Randolph Pharmacy Team


To request a prescription refill:

  • Call the automated refill phone system at 210-292-9995 or 800-469-7170
  • Listen to the prompt for different JBSA pick-up locations
  • When prompted for the prescription number, enter the information from your medication's label
  • Refills will be ready for pick-up after 1:00 p.m., three duty days after request at your selected JBSA pick-up location
  • Note: Refill pick-up site on Randolph AFB is in the Base Exchange on the right side of the building across from the nail and hair salon.


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