An official website of the United States government

Here's how you know

Official websites use .mil

A .mil website belongs to an official U.S. Department of Defense organization in the United States.

Secure .mil websites use HTTPS

A lock () or https:// means you’ve safely connected to the .mil website. Share sensitive information only on official, secure websites.

Patient Resources

Frequently Asked Questions (FAQs)

Frequently asked questions about our facility.

What should I do if I have a non-life-threatening health issue?
Call or visit your nearest Urgent Care facility if you have a non-life-threatening health issue. If you have a life-threatening health issue, call 911 immediately.
What should I do if I have a life-threatening health issue?
No. Your secure services will not change as a result of the website transition. Continue to use your same site and login for secure services. Visit the www.TRICARE.mil/securelogin to find your portal for secure services.
What should I do if I’m still unsure if I need urgent care?
You can speak directly to a health professional using the Military Health System Nurse Advice Line to assist you with your health concern by calling 1-800-TRICARE (874-2273).
Does Wilford Hall provide emergency care services?
No. Call 911 in case of an emergency.
Does Wilford Hall provide urgent care services?
Yes. Call 210-292-7331.

Don't forget to keep your family's information up-to-date in DEERS.