Attention TRICARE beneficiaries!  
You may experience busy signals when calling the military pharmacy prescription refill interactive voice response system – or prescription refill line – Jan. 26 to Feb. 5, 2026, as the system is updated.  
Each military pharmacy’s prescription refill line may be unavailable for about two hours. If you call the prescription refill line at this time, you will hear a busy signal. Please wait and call back to complete your refill later.  
You may still use the
MHS GENESIS Patient Portal to refill your prescriptions.  
You may report issues to the DHA Global Service Center by calling 800-600-9332. 
Great health care is more than just appointments and treatments. With My Military Health, you’ll enjoy a simpler health care experience – with more opportunities for virtual care. Powered by advanced digital tools, My Military Health helps you engage in your health when, where, and how you need to. Learn more about DHA's New Model of Care!
Pharmacy manpower is critically low. To maintain delivery of the high-caliber of care you deserve, we are diverting staff from the GBC Pharmacy to other 59th MDW Pharmacies.
Active Duty members and their spouses are eligible to visit the Direct Access Clinic for Occupational Therapy, no appointment or referral required. The OT Direct Access Clinic service is designed to treat neck, shoulder, elbow, forearm, hand, wrist, and finger pain that has started in the last 30 days or less. Active Duty members are eligible to visit the Direct Access Clinic for Physical Therapy, no appointment or referral required. The PT Direct Access Clinic service is designed to treat knee, shin, foot, ankle, toe, back pain or injury, or common recreational injuries that have started in the last 30 days or less. The PT/OT clinic is located in Wilford Hall Ambulatory Surgical Center, 3rd Floor, C-Wing. They can be reached at (210) 292-5040.
988 serves as a universal entry point so that no matter where you live in the United States, you can reach a trained crisis counselor with 24/7 access who can help people experiencing mental health-related distress. That could be thoughts of suicide, mental health or substance use crises, emotional distress and other reasons.
Get all your contraceptive care in one place at WHASC's walk-in Patients In Need of Contraception Clinic (PINC) in the Women's Health Clinic.

59th Medical Wing News and Updates

TRICARE News and Updates

Don’t forget to keep your family’s information up to date in DEERS!