Live in the West Region? Did you miss the Dec. 31st deadline to set up your payment info and you pay by EFT, credit card, or debit card? You still have time! For TRICARE Young Adult, TRICARE Reserve Select, TRICARE Retired Reserve, you have until Jan. 15 to make a payment. For TRICARE Prime or TRICARE Select, you have until Jan. 30. If you miss this deadline, you will be disenrolled back to Jan. 1. Don’t delay! Visit www.tricare.mil/west to set up your payment today!

Health Clinics

Laboratory

All laboratory orders, including outside provider requests, must be dated within 60 days of presentation to the JBSA - Randolph lab. Specimen collection and drop-off. No appointment necessary. Fasting bloodwork requires that you have no food or drink, except water and medications, for 10 to 12 hours before blood draw. Please drink plenty of water to ensure you are well hydrated. Please ensure civilian lab requests include:
  • Patient information (Name/DOB/etc.)
  • Provider's fax number
  • Provider's phone number
  • Provider's NPI
  • Providers' signature
  • Tests requested
Testing ordered by other MTFs in San Antonio  may be drawn or collected at Randolph. Military providers have access to all results, regardless of collection location. Please contact the requesting provider or visit Medical Records to get a printout of results.

Contact Us

Location

Main Clinic, Room 1D101

Hours

Monday – Friday
7:15 a.m. – 4:30 p.m.
Closed for training Wednesdays, 7:15 – 9:15 a.m.

Telephone

210-652-6430
(Staff available for questions daily, 2 – 4:30 p.m.)

Don’t forget to keep your family’s information up to date in DEERS!