Health Clinics

Laboratory

Collections for most samples will end at 3:30 p.m. on the last duty day of the week.  This is to ensure sample stability when shipped with the courier service transport.
Prepare For Your Visit
To provide the best care and value during your visit, we encourage communication with your healthcare provider to determine in your labs require any special preparation, such as fasting.  Additionally, you are encouraged to ask clarifying questions about your lab visit and if it specifically requires blood or urine collection.
 
Laboratory wait times may range more than two hours depending on factors such as time of day and volume of patients.  Wait times usually decrease after 12 p.m.  Patients with routine and non-fasting labs are encouraged to come after 12 p.m. 

Patients are encouraged to make an appointment to prevent excessive wait times. To make an appointment:
  • Visit: https://informatics-stage.health.mil/DAP/
  • Select "Texas," "Joint Base San Antonio," and then "Randolph AFB Laboratory"
  • If you are more than 15 minutes late, you can reschedule or take a ticket to be a walk-in patient. Appointments are limited!
Off base lab requests will be accepted for active-duty service members only.  All other patients with off base requests need to have labs performed at an alternate collection site.  Labs ordered by JBSA healthcare providers can be collected at the Randolph Laboratory.
 
Location
Main Clinic, Room 1D101
 
Phone
210-652-6403
Due to staffing limitations, this phone is answered from 2 p.m. – 4:30 p.m.
 

Contact Us

Location

Main Clinic, Room 1D101

Hours

Mon., Tues., Thurs., and Fri. 7:30 a.m. - 4:30 p.m.
Wed. 9:30 a.m. - 4:30 p.m.
Closed on Federal Holidays

Phone

Staff available for questions Mon. - Fri.  (2 – 4:30 p.m.)
210-652-6403

Don’t forget to keep your family’s information up to date in DEERS!