Attention! If you live in the TRICARE West Region, or in a state or ZIP code moving to the West Region and you pay an enrollment fee or premium by recurring credit card, debit card, or electronic funds transfer, you must set up payment information with TriWest before Dec. 31, 2024. If you don’t take action, you’ll risk getting disenrolled. Learn more.

Health Clinics

Case Management

Case management involves a team of health care professionals who help you and your family solve your medical, educational and social Needs. Case managers evaluate patients who meet case management criteria and complete a comprehensive care plan with objectives, goals and actions to meet the individual needs for health care, safety and the patient’s specific health goals. Case managed patients typically have serious or catastrophic illness or injury, including multiple or chronic medical issues, those lacking family or social support, in cases of functional physical deterioration, and generally assist beneficiaries who require extensive coordination of resources and services.

Contact Us

Location: Building 1040, Room 1C305

Hours: Monday through Friday 7:30 a.m. to 4:30 p.m.

Telephone: 210-652-1078

Don’t forget to keep your family’s information up to date in DEERS!