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TRICARE scam calls

April 17, 2020

Patients can now book virtual appointments at TRICARE Online

Falls Church, Virginia — Patients are now able to schedule telephonic virtual appointments through TRICARE Online, or TOL.

Sydney Sherwood squirts Colby, 3, with a water gun in San Angelo, Texas, April 16, 2020. Water guns have been popular since the late 1800s and remain a popular pastime on hot days. (U.S. Air Force photo by Airman 1st Class Ethan Sherwood)

April 16, 2020

Parenting during COVID-19

GOODFELLOW AIR FORCE BASE, Texas — In the United States Military, 44.1% of active duty members have children. Suddenly many of us were told to stay home unless we leave for essential reasons. This means a lot of us are now trying to complete the mission with kids at home as their schools and daycares have been canceled.

April 15, 2020

COVID-19 test results now available on TRICARE Online

JOINT BASE SAN ANTONIO-LACKLAND, Texas — Patients who have received a COVID-19 test may now view their results through TRICARE Online (TOL). The result will be posted as soon as it is certified. To see your results, please login in to https://www.tricareonline.com, click on the Health Record button, and then click on Laboratory Results. Rest assured, a nurse or provider will call you

SAMHS COVID-19 Info Line

April 15, 2020

SAMHS COVID-19 Nurse Info Line modifies hours

JOINT BASE SAN ANTONIO-LACKLAND, Texas — Effective April 18, the San Antonio Military Health System COVID-19 Nurse Info Line will reduce their hours of operations to only the weekdays.Patients with COVID-19 concerns, symptoms or test result questions are advised to call 210-581-2266, option 6, Monday through Friday from 7 a.m. to  5 p.m.  Patients who have concerns/symptoms outside of the

Trainees in basic military training (BMT) learn defensive fighting positions in preparation for BEAST (Basic Expeditionary Airman Skills Training) on Joint Base San Antonio-Lackland, Texas, April 8. This was the first day mask wear was implemented at BMT as a required safety measure during the COVID-19 pandemic.

April 8, 2020

BMT adapts during COVID-19: adds masks, shortens pipeline

JOINT BASE SAN ANOTNIO-LACKLAND, Texas — To prioritize safety and continue providing ready Airmen to fuel tomorrow’s Air Force, BMT is moving to a 7.5-week training pipeline. There’s no doubt the COVID-19 pandemic has presented unique challenges that require adaptability. The 7.5-week training program is one of many measures implemented at BMT to limit the spread of COVID-19. BMT leadership team is also working to procure face masks that we can provide to our staff and trainees. In the meantime, we are using CDC guidelines for staff and trainees to fashion their own cloth face covering. 

Capt. (Dr.) Shane Riggs, 59th Medical Operations Squadron psychiatrist, conducts a virtual medical appointment in San Antonio, Texas April 7, 2020. Telehealth appointments can be scheduled by calling the Consult Appointment Management Office at (210) 916-9900. At the time of the appointment, a provider calls or sends the patient a link to the audiovisual platform being used for the visit. The link can be accessed on a patient’s home or work computer, cell phone or tablet, without creating an account.

April 8, 2020

59th MDW leverages telehealth to keep patients, staff safe

JOINT BASE SAN ANTONIO, Texas-- — While San Antonio is under a “Stay Home, Work Safe” order, members of the 59th Medical Wing have found new ways to continue providing high-reliability care through virtual appointments while keeping patients and staff here safe.Beginning in early March, 59th MDW providers began going through their scheduled patient appointments to determine which

April 3, 2020

COVID-19 Test Results

JOINT BASE SAN ANTONIO-LACKLAND, Texas — Due to the influx of COVID-19 tests being run, results are taking longer than originally anticipated. While most results are returning within 7-8 business days, some are taking up to 10 business days. Please be assured that tests are being processed, and you will be called as soon as the test result is received, whether positive or negative. If you

April 1, 2020

SAMHS consolidates emergency services to BAMC, WHASC continues to offer urgent care

JOINT BASE SAN ANTONIO-LACKLAND, Texas — To best support Brooke Army Medical Center emergency operations, the Wilford Hall Ambulatory Surgical Center Family Emergency Center will scale down its services and temporarily serve as an Urgent Care Center beginning 6 a.m. April 3.The UCC will continue to deliver 24/7 urgent care for JBSA-Lackland active duty members, the base housing community,

March 31, 2020

Updated pharmacy hours and procedures

JOINT BASE SAN ANTONIO-LACKLAND, Texas — Wilford Hall Ambulatory Surgical Center Hours of Operation:Monday - Friday 8 a.m. to 3 p.m. ** Curb-side drop-off and pick-up only! **The JBSA-Lackland Pharmacy has institute a mandatory curb-side drop-off and pick-up prescription process, Monday - Friday 8 a.m. to 3 p.m.  To facilitate service, patients must call ahead to the following numbers to

SrA Reanne Kohlus, a dental technician assigned to the 59th Dental Group, hands a prescription over to a beneficiary March 30, 2020, at Joint Base San Antonio- Lackland, Texas. The 59th Medical Wing is providing curbside service until further notice in front of the Wilford Hall Ambulatory Surgical Center in support of social distancing recommendations and to increase efforts to mitigate further spread of the novel coronavirus.

March 27, 2020

Curbside pharmacy to be implemented on JBSA-Lackland

JOINT BASE SAN ANTONIO-LACKLAND, Texas — ** Updated as of 31 March **Effective March 30, the JBSA-Lackland Pharmacy will institute a mandatory curb-side drop-off and pick-up prescription process, Monday - Friday 8 a.m. to 3 p.m.  To facilitate service, patients must call ahead to the following numbers to request any new electronic prescriptions to be filled prior to coming to the pharmacy

Don’t forget to keep your family’s information up to date in DEERS!