The most recent appropriations for the Department of War expired at 11:59 p.m. EST on September 30, 2025. Military personnel will continue in a normal duty status without pay until such time as a continuing resolution or appropriations are passed by Congress and signed into law. Civilian personnel not engaged in excepted activities will be placed in a non-work, non-pay status.
Our military hospital remains open and we’re continuing to provide healthcare services. Scheduled appointments and procedures are proceeding as planned, and new appointments continue to be booked. For the latest information regarding TRICARE benefits during this period, please visit www.tricare.mil/shutdown

Please be assured, our commitment to providing exceptional care to you remains our highest priority.

Health Clinics

New Prescriptions - Randolph Pharmacy Team

Process new routine prescriptions from on or off-base providers using ONE of these two methods. Please only create ONE ticket number!


Option 1) Q-Anywhere Remote Activation
  • Visit Randolph's Q-Anywhere webpage
  • Follow the prompts to activate your prescriptions
  • Prescriptions will be ready for pick-up 2 duty days after activation

Option 2) Q-Anywhere Text Activation
  • Text GET IN LINE to 1-833-258-0792
  • Follow the prompts to activate your prescriptions
  • Prescriptions will be ready for pick-up 2 duty days after activation


To process urgent* prescriptions from on or off-base providers:

  • Please use the kiosks in the Randolph Pharmacy lobby
  • Follow the kiosk prompts, select the appropriate options, then wait for your ticket to be called. Your prescription will be ready same-day.
  • Pick-up your prescription once your name is called or a notification is sent to your phone
  • If you are returning to pick-up after you have activated your medications, please proceed to the pick-up line.
* Urgent medications are short course treatments only for anti-infectives, acute pain medications, steroid treatments, or for patients who have received emergency services within the last 72 hours

 

Don’t forget to keep your family’s information up to date in DEERS!