The most recent appropriations for the Department of War expired at 11:59 p.m. EST on September 30, 2025. Military personnel will continue in a normal duty status without pay until such time as a continuing resolution or appropriations are passed by Congress and signed into law. Civilian personnel not engaged in excepted activities will be placed in a non-work, non-pay status.
If you have a scheduled appointment or other business at the MTF, please verify with your provider or applicable office within the MTF to ensure there are no changes in schedule. To learn how the lapse in appropriations affects your TRICARE benefit, visit 
tricare.mil/shutdown.

Health Clinics

Question for Wilford Hall (WHASC) Pharmacy Team? 


Three options to contact us:
1. Come to the Pharmacy lobby (WHASC Atrium) and pull a "Question" ticket from the kiosk

2. Call the JBSA Pharmacy Call Center at 210-916-1536
Open from 8:00 a.m. to 4:00 p.m. Monday through Friday

3. Send us a text!
- Text "Get in line" to 833-517-4408
- Follow the prompts to select "Wilford Hall Pharmacy"
- Select "I have a question for my pharmacist"
- When prompted, text a brief description of your question

Don’t forget to keep your family’s information up to date in DEERS!