Attention TRICARE beneficiaries!  
You may experience busy signals when calling the military pharmacy prescription refill interactive voice response system – or prescription refill line – Jan. 26 to Feb. 5, 2026, as the system is updated.  
Each military pharmacy’s prescription refill line may be unavailable for about two hours. If you call the prescription refill line at this time, you will hear a busy signal. Please wait and call back to complete your refill later.  
You may still use the MHS GENESIS Patient Portal to refill your prescriptions.  
You may report issues to the DHA Global Service Center by calling 800-600-9332. 

Clinics

Optometry Flight

  • Overview: Largest optometry flight in the Air Force Medical Service spanning two geographically separated locations. Reid Clinic provides services for Initial Entry Processing, initial flying class physicals, DLI physicals. The second location, located in the main Wilford Hall Clinic, covers permanent party eye exams, the aircrew soft contact program, and laser occupational exams, to name a few.

Contact Us

  • Location: Reid Health Services Center/Reid Clinic, 1940 Carswell Ave, Bldg. 7002, 2nd Floor, JBSA-Lackland, TX 78236
    • Hours: Monday – Friday, 7:00 a.m. - 4:00 p.m.
  • Phone: 210-292-1055
Don’t forget to keep your family’s information up to date in DEERS!