Patient Resources

Patient Travel

No one needs additional stress, let us make your lives easier.

What is Patient Travel?

Patient Travel is a program in place to assist Tricare Prime members with expenses incurred due to having been referred for specialty care over 100 miles from the referring military treatment facility.

Who is eligible

All Tricare Prime beneficiaries to include Active Duty, dependents, and retirees and must possess an authorized medical referral for a specialty care appointment over 100-miles away from the Wilford Hall Ambulatory Surgical Center.

How to start the process

Initiating the process is simple. Contact our office via email or our office phone; you may also check in at our kiosk located on the 3rd floor A wing. We will then provide you with the details and documentation which will need to be signed and acknowledged prior to taking your trip. Additionally, we will ensure that proper GTCC or direct deposit information is accurate to ensure proper reimbursement.

Contact Us


(210) 292 - 0337


Monday, Tuesday, Thursday, Friday
7:30 a.m. - 4:30 p.m.
7:30 a.m. - 4:30 p.m.

9:15 a.m. - 4:30 p.m.
9:15 a.m. - 4:30 p.m.

Please note, all 59th MDW Facilities and Clinics open at 9:15 a.m. on Wednesdays due to Wing Training Hours.


Third Floor, A-Wing
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