Live in the West Region? Did you miss the Dec. 31st deadline to set up your payment info and you pay by EFT, credit card, or debit card? You still have time! For TRICARE Young Adult, TRICARE Reserve Select, TRICARE Retired Reserve, you have until Jan. 15 to make a payment. For TRICARE Prime or TRICARE Select, you have until Jan. 30. If you miss this deadline, you will be disenrolled back to Jan. 1. Don’t delay! Visit www.tricare.mil/west to set up your payment today!

Health Clinics

Prescription Refills - Satellite Pharmacy (Near JBSA-Lackland BX) Team


To request a prescription refill you can:

Option 1. Use the automated refill system
  • Call the automated refill phone system at 210-292-9995 or 800-469-7170
  • Listen to and follow the prompts for the "Lackland AFB Satellite Pharmacy"
  • When prompted for the prescription number, enter the information from your medication's label
  • Refills will be ready for pick-up after 1:00 p.m., three duty days after requested
  • If there are technical issues with the phone numbers listed above, call 726-215-9456 for Air Force-specific pharmacies
Option 2. Refill your medications using the MHS GENESIS Patient Portal
  • Log in to the MHS GENESIS Patient Portal
  • At the far right of the top menu tab you will see "Rx Refills"
  • Select "Rx Refills" to see a list of your medications with available refills
  • Refills will be ready for pick-up after 1:00 p.m., three duty days after requested
  • Additional information can be found at MHS GENESIS Prescription Refills
 

 

Don’t forget to keep your family’s information up to date in DEERS!