Attention! If you live in the TRICARE West Region, or in a state or ZIP code moving to the West Region and you pay an enrollment fee or premium by recurring credit card, debit card, or electronic funds transfer, you must set up payment information with TriWest before Dec. 31, 2024. If you don’t take action, you’ll risk getting disenrolled. Learn more.

Health Clinics

Prescription Refills - Satellite Pharmacy (Near JBSA-Lackland BX) Team


To request a prescription refill you can:

Option 1. Use the automated refill system
  • Call the automated refill phone system at 726-215-9456 or 800-469-7170
  • Listen to and follow the prompts for the "Lackland AFB Satellite Pharmacy"
  • When prompted for the prescription number, enter the information from your medication's label
  • Refills will be ready for pick-up after 1:00 p.m., three duty days after requested
Option 2. Refill your medications using the MHS GENESIS Patient Portal
  • Log in to the MHS GENESIS Patient Portal
  • At the far right of the top menu tab you will see "Rx Refills"
  • Select "Rx Refills" to see a list of your medications with available refills
  • Refills will be ready for pick-up after 1:00 p.m., three duty days after requested
  • Additional information can be found at MHS GENESIS Prescription Refills
 

 

Don’t forget to keep your family’s information up to date in DEERS!