Attention! If you live in the TRICARE West Region, or in a state or ZIP code moving to the West Region and you pay an enrollment fee or premium by recurring credit card, debit card, or electronic funds transfer, you must set up payment information with TriWest before Dec. 31, 2024. If you don’t take action, you’ll risk getting disenrolled. Learn more.

Patient Resources

Exceptional Family Member Program (EFMP)

What is the EFMP?

The EFMP is a program offered by each service to support families with special medical and educational needs throughout the service member’s career. Family members should enroll in EFMP when a qualifying condition is diagnosed. Each branch has its own EFMP and enrollment process.

EFMP family support services are available at your installation. The family support services team is your main point of contact for EFMP information. They can connect you with:

  • Military Support Services and Resources
  • Community Support Services and Resources
The family support services team can also answer specific EFMP questions based on your branch or installation.

Military One Source

Visit the Special Needs Resources page on Military One Source for more information about the EFMP.

Contact a Representative

To find an EFMP representative, visit the Military Installations website.

If you are overseas, contact the TRICARE Area Office (TAO) Director at 1-888-777-8343 and choose the menu option for your overseas area.

Contact Us

Phone

Local
210-292-2775
210-292-5864
210-292-4721
210-292-4404
Overseas

TRICARE Area Office Director
​1-888-777-8343

Hours

 8:00 a.m. to 4:00 p.m.

Location

Room 1T07 or 1T09, First Floor, Wing C

Related Links

Don’t forget to keep your family’s information up to date in DEERS!