If you or a loved one are experiencing an emergency, call 911.

For life-threatening medical situations (including mental health emergencies), call 911 immediately or go to the closest Emergency Department. Emergency care services treat life-threatening medical issues such as threats to your life, limbs, sight, or safety. To learn about how TRICARE covers emergency care, visit TRICARE Emergency Care.

 

BENEFICIARY FAQ

When does the change take effect?
The transition to an Urgent Care Center will take place on April 4, 2026, at 8 a.m.
What hours will the Urgent Care Center operate?
The clinic will operate daily from 6 a.m. to 9 p.m.
What types of conditions will the Urgent Care Center treat?
The clinic will treat acute, non-life-threatening medical conditions requiring prompt medical attention.
What should I do if I have a medical emergency?
For life-threatening emergencies, call 911 immediately or go to the nearest emergency department.
Will emergency response services on JBSA-Lackland change?
Emergency response services on Joint Base San Antonio-Lackland will remain unchanged and continue to operate 24 hours a day, seven days a week.
Where should I go for emergency care?
For a true emergency, you should always go to your nearest ER. For routine emergency care, Brooke Army Medical Center will continue serving as the primary Department of Defense Emergency Department in the San Antonio Military Health System.