Attention TRICARE beneficiaries!  
You may experience busy signals when calling the military pharmacy prescription refill interactive voice response system – or prescription refill line – Jan. 26 to Feb. 5, 2026, as the system is updated.  
Each military pharmacy’s prescription refill line may be unavailable for about two hours. If you call the prescription refill line at this time, you will hear a busy signal. Please wait and call back to complete your refill later.  
You may still use the MHS GENESIS Patient Portal to refill your prescriptions.  
You may report issues to the DHA Global Service Center by calling 800-600-9332. 

Clinics

Reid Clinic

This is a Trainee Health Clinic that cares for more than 86,000 Basic Military Trainees, tech training students, Defense Language Institute and Inter-American Forces Academy students. Services provided include acute illness care, uncomplicated orthopedic care, gynecology, physicals and simple procedures. Emergency Care is not available.

Location

1940 Carswell Avenue
Building 7002
JBSA-Lackland, TX 78236

 

Don’t forget to keep your family’s information up to date in DEERS!