Attention TRICARE beneficiaries!  
You may experience busy signals when calling the military pharmacy prescription refill interactive voice response system – or prescription refill line – Jan. 26 to Feb. 5, 2026, as the system is updated.  
Each military pharmacy’s prescription refill line may be unavailable for about two hours. If you call the prescription refill line at this time, you will hear a busy signal. Please wait and call back to complete your refill later.  
You may still use the
MHS GENESIS Patient Portal to refill your prescriptions.  
You may report issues to the DHA Global Service Center by calling 800-600-9332. 

News & Gallery

Articles

Oct. 23, 2020

Assistant Secretary of Defense of Health Affairs

Staff Sgt. Ethan Hart, 59th Dental Support Squadron maxillofacial dental lab technician, showcases various maxillofacial prosthetics to the Honorable Thomas McCaffery, Assistant Secretary of Defense for Health Affairs, at the Air Force Post Graduate Dental School, Oct. 21, 2020 at Joint Base San Antonio-Lackland, Texas. Maxillofacial prosthetics

Oct. 23, 2020

Your voice is needed

Patient and Family Partnership Council needs your voice. Volunteer for a focus group to help improve communication in the 59th Medical Wing.

Oct. 21, 2020

All female CCATT saves infants' lives

A 59th Medical Wing Pediatric Critical Care Air Transport Team provides care to a five-month-old patient on board a C-17 Globemaster III headed to California, Oct. 9, 2020. The patient and his family were traveling from the neonatal intensive care unit in Hawaii to Texas. (Courtesy photo)

Oct. 19, 2020

Research accreditation ensures participant’s safety

The 59th Medical Wing Human Research Protection Program was reaccredited by the Association for the Accreditation of Human Research Protection Programs in September 2020.The accreditation is a reflection of excellence in human research studies through policies, procedures, and practices.The reaccreditation with zero readjustments after review, is a

Oct. 9, 2020

Operation Warp Speed Makes Swift Progress

Unprecedented progress has been made recently on Operation Warp Speed — the effort by the Defense Department, Health and Human Services, other federal agencies and private industry to develop a coronavirus vaccine, an HHS official said.

Oct. 2, 2020

SAMHS COVID-19 operations for Columbus Day

The San Antonio Military Health System will continue COVID testing over Columbus Day. The WHASC Drive-thru testing site will be the only site open on Columbus Day, 12 Oct 20, 0800 - 1200hrs.  The BAMC and Randolph COVID-19 Drive-thru sites will be closed on Columbus Day (12 Oct 20).  Normal hours of operation will resume thereafter.Normal hours of

Sept. 28, 2020

DHA Launches New Websites for Air Force Military Hospital and Clinics

On Sept. 1, the Defense Health Agency (DHA) launched 74 new websites for Air Force military hospital and clinics. ­This is an important step to modernize the Military Health System on the web. Each website moved to the TRICARE website to give patients a standard web experience.

Sept. 21, 2020

Hero's Highway - thirteen years down the road

“Protect and return home,” was the motto for retired U.S. Air Force Col. Michael Patronis while serving as the Patient Administration Division lead at the Air Force Theater Hospital, once located on Joint Base Balad, Iraq.The large canopy tent hospital, had a massive American flag hanging from the ceiling that bridged the helipad to the emergency

Sept. 4, 2020

BAMC, WHASC chosen for COVID-19 vaccine trials

As part of the Operation Warp Speed, or OWS, goal to deliver safe and effective vaccines and therapeutics by January 2021, five Department of Defense locations have been identified to participate in the Phase III trial evaluating the vaccine candidate AZD1222 under development by AstraZeneca. Two of the locations are in San Antonio.

Sept. 1, 2020

Parking restriction

The parking lot located across from the refractive surgery center on Pepperrell St. will be closed, tentatively beginning 2 Sept. 2020, to facilitate the placement of additional temporary administrative facilities that will help support the ongoing efforts to combat the COVID-19 virus. Please use an alternative parking location until further notice.

Don’t forget to keep your family’s information up to date in DEERS!