Attention TRICARE beneficiaries!  
You may experience busy signals when calling the military pharmacy prescription refill interactive voice response system – or prescription refill line – Jan. 26 to Feb. 5, 2026, as the system is updated.  
Each military pharmacy’s prescription refill line may be unavailable for about two hours. If you call the prescription refill line at this time, you will hear a busy signal. Please wait and call back to complete your refill later.  
You may still use the
MHS GENESIS Patient Portal to refill your prescriptions.  
You may report issues to the DHA Global Service Center by calling 800-600-9332. 

About Us

Volunteer Services

Image of JBSA - Wilford Hall Ambulatory Surgical Center

The 59th Medical Wing Volunteer Service Office is responsible for maintaining a quality volunteer support system which augments the staff and positively enhances the total scope of exemplary patient care at the Wilford Hall Ambulatory Surgical Center during peacetime, wartime contingencies and national emergencies.

Benefits of Volunteering


WHASC volunteers save the clinic more than $1,000,000 annually.
However, the benefits from volunteering are more than monetary: 
• Make important networking contacts
• Learn or develop skills, gain work experience
• Teach your skills to others, enhance your resumé
• Build self-esteem and self-confidence
• Improve your health
• Meet new people
• Feel needed and valued
• Make a difference in someone's life
• Improves the likelihood that children will volunteer as an adult
 

Don’t forget to keep your family’s information up to date in DEERS!