Live in the West Region? There is now a referral approval waiver in place through June 30, 2025. Learn More About the Referral Approval Waiver. 

Health Services

Dermatology

We diagnose and treat diseases of the skin, hair, nails, and mucous membranes. Our Dermatology eConsult Service makes it easier than ever for patients to receive expert skin care - no referral needed, and no need to step foot in a clinic.

Virtual Dermatology Care — From Anywhere
If you’re dealing with a rash, acne, or a spot you’re concerned about, you can now send your case directly to the Lackland Dermatology team using the MHS GENESIS Patient Portal.
 
✔ Convenient — No appointment needed
✔ Fast — Response in 48 hours
✔ Private — Submit from your phone or computer

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How It Works:
  • Log-in to the MHS GENESIS Patient Portal (Learn more here)
  • Send a message “Lackland Dermatology eConsult” 
  • Fill out the questionnaire & include all requested info and your contact number
  • Describe your skin concern and upload clear, in-focus photos
 The team responds within 48 hours with guidance or next steps!

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Important! Please note, some services not covered by TRICARE
  • Cosmetic procedures (Botox, fillers, laser treatments)
  • Elective mole or skin tag removal
  • Hair loss (non-scarring types)
  • Hyperpigmentation (melasma, dark spots)
  • Varicose veins without symptoms
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Questions? Unsure if your concern qualifies?
 
Submit your eConsult anyway—our team will review and guide you.
 
Your skin matters. Your time matters. Let us help—on your schedule.
 

Contact Us

Location: Second Floor, Wing D

Telephone: 210-292-8200

Don’t forget to keep your family’s information up to date in DEERS!