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Attention! If you live in the TRICARE West Region, or in a state or ZIP code moving to the West Region and you pay an enrollment fee or premium by recurring credit card, debit card, or electronic funds transfer, you must set up payment information with TriWest before Dec. 31, 2024. If you don’t take action, you’ll risk getting disenrolled. Learn more.

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News | Nov. 4, 2020

JBSA-Lackland and Randolph MTFs to close Veteran's Day

On Wednesday, November 11, 2020, all JBSA-Lackland (Wilford Hall Ambulatory Surgical Center-WHASC) and JBSA-Randolph Medical Treatment Facilities, pharmacies, and COVID screening sites will be closed in observance of Veterans’ Day.

For medical emergencies, dial 911 or visit your nearest Emergency Department. As a reminder, the JBSA-Lackland (WHASC) Family Emergency Center and Brooke Army Medical Center Emergency Departments are open 24 hours/day.

For non-urgent medical questions, the Nurse Advice Line offers nursing advice by phone, chat, or video and can be reached at 1-800-TRICARE (874-2273). Non-Active Duty patients may visit your nearest Urgent Care Center, without a referral, for urgent medical concerns.

Don’t forget to keep your family’s information up to date in DEERS!