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Attention TRICARE beneficiaries!  
You may experience busy signals when calling the military pharmacy prescription refill interactive voice response system – or prescription refill line – Jan. 26 to Feb. 5, 2026, as the system is updated.  
Each military pharmacy’s prescription refill line may be unavailable for about two hours. If you call the prescription refill line at this time, you will hear a busy signal. Please wait and call back to complete your refill later.  
You may still use the MHS GENESIS Patient Portal to refill your prescriptions.  
You may report issues to the DHA Global Service Center by calling 800-600-9332. 

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News | April 30, 2020

Community COVID-19 tests results; send to CAMO

JOINT BASE SAN ANTONIO-LACKLAND, Texas  –  

If you are enrolled to a San Antonio Military Health System Military Treatment Facility and were tested for COVID-19 in the community, please help us get the results into your medical record to ensure we have your complete medical history. You may send us the results to the email, fax, or address listed below.

Email: usarmy.jbsa.medcom-bamc.mbx.samhs-camo-appointing@mail.mil  
Fax: 877-875-0060
Mail: Department of the Army
San Antonio Consult and Appointment Management Office Brooke Army Medical Center
3551 Roger Brooke Drive
JBSA- Fort Sam Houston, TX 78234-4504

Don’t forget to keep your family’s information up to date in DEERS!