Attention TRICARE beneficiaries!  
You may experience busy signals when calling the military pharmacy prescription refill interactive voice response system – or prescription refill line – Jan. 26 to Feb. 5, 2026, as the system is updated.  
Each military pharmacy’s prescription refill line may be unavailable for about two hours. If you call the prescription refill line at this time, you will hear a busy signal. Please wait and call back to complete your refill later.  
You may still use the MHS GENESIS Patient Portal to refill your prescriptions.  
You may report issues to the DHA Global Service Center by calling 800-600-9332. 

Clinics

Bioenvironmental Engineering (BE)

  • Overview: Bioenvironmental Engineering (BE) offers expertise in occupational and environmental health and radiation safety. BE employs these skill sets in routine surveillance of industrial workplaces and extends those capabilities into the emergency response arena.
 
  • Services:
    • Occupational and Environmental Health Surveillance
    • Radiation Safety Program Leadership & Compliance Support
    • Heat Stress Monitoring (WBGT) and Work-Rest Cycle Recommendations
    • Partnership with American Water for Installation Tap Water Quality

  • Special Services:
    • M-50 Gas Mask/Industrial Fit Testing:
      • Hours: Tuesdays & Thursdays, 8:00 a.m. - 2:30 p.m.
      • Scheduling: All M-50 Gas Mask fit tests must be scheduled through the unit’s Unit Deployment Manager.

Contact Information and Scheduling

  • Location: 1441 McGuire St., Bldg. 7206, JBSA-Lackland AFB, TX  78236
  • General Hours of Operation:  Monday - Friday, 7:00 a.m. - 4:00 p.m.
  • Phone: 210-292-7630
  • After Duty Hours (via Command Post):  210-221-9363

 

Don’t forget to keep your family’s information up to date in DEERS!