Attention TRICARE beneficiaries!  
You may experience busy signals when calling the military pharmacy prescription refill interactive voice response system – or prescription refill line – Jan. 26 to Feb. 5, 2026, as the system is updated.  
Each military pharmacy’s prescription refill line may be unavailable for about two hours. If you call the prescription refill line at this time, you will hear a busy signal. Please wait and call back to complete your refill later.  
You may still use the
MHS GENESIS Patient Portal to refill your prescriptions.  
You may report issues to the DHA Global Service Center by calling 800-600-9332. 

News & Gallery

Articles

April 14, 2021

COVID Vaccine Update cao April 14, 2021

Within the San Antonio Military Health System, we have only administered the Pfizer COVID vaccine. Yesterday, federal officials paused the use of Johnson & Johnson’s COVID vaccine out of an abundance of caution due to several occurrences of rare but dangerous blood clot cases. The connection between the vaccine and the blood clots is not known and

April 9, 2021

MHS GENESIS Patient Portal expands new features

MHS GENESIS' patient portal is rapidly increasing in size, capability and usability.

April 6, 2021

59th MDW: How to obtain my medical records

The 59th Medical Wing serves more than 240,000 beneficiaries with a team of only 12 Airmen and civilians who maintain medical records.The TRICARE Operations and Patient Administration office, located on the third floor of Wilford Hall Ambulatory Surgical Center, creates, maintains and quality checks all written medical records, and handles medical

March 26, 2021

Same Day Surgery: Short but impactful care

“Our mission impacts the San Antonio Military Health System by lessening the burden on Brooke Army Medical Center’s surgical teams, as well as keeping our patients in house for simple surgeries,” Staff Sgt. Tandrea Wilson, Post-Anesthesia Care Unit noncommissioned officer in charge, stated.The 59th Surgical Specialty Flight runs the Same Day

March 25, 2021

COVID Vaccine Update cao March 25, 2021

All adults ages 16 and older will be eligible to receive a COVID-19 vaccine in Texas beginning Monday, 29 March. However, Wilford Hall will not expand to this population at this time. We continue to administer the vaccine to the following populations: high-risk beneficiaries ages 16-64, beneficiaries age 65 and up, and Phase 1a and 1b military and

March 3, 2021

Well Child Appointments

 1) WHAT IS A WELL CHILD APPOINTMENT? A well child check-up is a visit with your child’s medical provider to make sure your child is growing and developing appropriately, to conduct routine screenings, and to provide recommended immunizations. These visits start a few days after they are born, and continue into adulthood. 2) WHAT HAPPENS AT A WELL

March 2, 2021

59 MDW medic shines as ceremonial guardsman

Air Force Honor Guard has been an elite unit of ceremonial guardsmen for more than 70 years. The traditional, yet competitive nature of honor guard, forces Airmen to reach for the highest standards of discipline, military baring, and dress and appearance. Joint Base San Antonio’s Honor Guard covers a 65 thousand square mile region in 69 counties in

March 1, 2021

SAMHS COVID-19 Vaccine Update

SAMHS COVID-19 Vaccine Update

Feb. 25, 2021

SAMHS COVID-19 Vaccine Update

Feb. 22, 2021

59 MDW medics volunteer to administer COVID-19 vaccine

Since the arrival of the Pfizer vaccine to Wilford Hall Ambulatory Surgical Center on Dec. 14, 2020, more than 50 nurses and medical technicians have volunteered to administer the vaccine.Donning badges labeled “injector”, these Warrior Medics sanitize their hands, put on gloves and administer the COVID-19 vaccine before de-gloving, sanitizing and

Don’t forget to keep your family’s information up to date in DEERS!