Attention TRICARE beneficiaries!  
You may experience busy signals when calling the military pharmacy prescription refill interactive voice response system – or prescription refill line – Jan. 26 to Feb. 5, 2026, as the system is updated.  
Each military pharmacy’s prescription refill line may be unavailable for about two hours. If you call the prescription refill line at this time, you will hear a busy signal. Please wait and call back to complete your refill later.  
You may still use the MHS GENESIS Patient Portal to refill your prescriptions.  
You may report issues to the DHA Global Service Center by calling 800-600-9332. 

News & Gallery

Articles

Vaccines fight disease by producing an immune response within the body.

Nov. 4, 2021

WHASC COVID-19 Vaccine Update

JOINT BASE SAN ANTONIO-LACKLAND, Texas — The Wilford Hall Ambulatory Surgical Center is updating COVID-19 vaccine line hours and eligibility for children.

Due to an increase in cases, the WHASC is conducting a drive-through COVID-19 testing available Monday through Friday from 8 a.m. to 12 p.m. on the first floor of the parking garage. Since the testing site uses the polymerase chain reaction tests, the results are available to patients through TRICARE Online within 24 to 72 hours.

Nov. 3, 2021

San Antonio Market vaccine and testing site closures

JOINT BASE SAN ANTONIO, Texas — The following are Veteran’s Day weekend closures for JBSA’s COVID-19 screening/testing sites:•         BAMC’s site will be closed Nov. 11-14, and will reopen Monday, Nov. 15 at 8 a.m.•         Wilford Hall Ambulatory Surgical Center, JBSA-Lackland’s site will be closed Nov. 11, and open Nov. 12 from 8-10 a.m.Both sites will resume normal hours of

The 59th Medical Wing hosted a series of events through October to raise awareness for breast cancer preventative measures and treatment offered at JBSA.

Oct. 28, 2021

59th Medical Wing raises month-long breast cancer awareness

JOINT BASE SAN ANTONIO-LACKLAND, Texas — Throughout the month of October the 59th Medical Wing hosted a series of breast cancer awareness events to bring attention to this specific type of cancer.

Air Force Col. Stephanie Ku, 15th Medical Group commander, cuts a cord with 15th MDG members and MHS GENESIS project integrators during the system’s launch ceremony at Joint Base Pearl Harbor-Hickam, Hawaii, in September (Photo by: Air Force Senior Airman Alan Ricker)

Oct. 26, 2021

MHS GENESIS ‘Super Users’ Fuel MTF Transformations

JOINT BASE PEARL HARBOR-HICKAM, Hawaii — The rollout of MHS GENESIS, the Military Health System's new electronic health records system, is bringing fundamental changes to military treatment facilities around the world. Among those tech experts helping to bring about the change, at both small clinics and major hospitals, the changeover is often called a "transformation."From within those

The council meets quarterly to discuss matters of patient experience, evaluate current processes and make changes to better the conditions of the San Antonio Market Military Treatment Facilities.

Oct. 25, 2021

59th MDW: Patient and Family Partnership Council works to improve patient experience

JOINT BASE SAN ANTONIO-LACKLAND, Texas -- — The Patient and Family Partnership Council meets quarterly to discuss matters of patient experience, evaluate current processes and make changes to better the conditions of the San Antonio Market Military Treatment Facilities.

Under Secretary of the Air Force Gina Ortiz Jones speaks with Maj. Molly McCowan, 433rd Medical Squadron clinical nurse, during her visit to 433rd Airlift Wing members at Wilford Hall Ambulatory Surgical Center, Joint Base San Antonio-Lackland, Texas, to view COVID-19 vaccination efforts, Oct. 2, 2021. (U.S. Air Force photo by Tech. Sgt. Samantha Mathison)

Oct. 7, 2021

USECAF receives insight into COVID-19 vaccinations at Reserve wing

JOINT BASE SAN ANTONIO-LACKLAND, Texas — Under Secretary of the Air Force Gina Ortiz Jones visited the 433rd Airlift Wing here to meet with Reserve Citizen Airmen leaders on mandatory COVID-19 vaccination efforts, Oct. 2, 2021.

MHS-GENESIS Graphic

Oct. 7, 2021

MHS GENESIS: New electronic health record coming soon to the San Antonio Market

JOINT BASE SAN ANTONIO, Texas — The San Antonio Market will transition to the new electronic health record system – known as MHS GENESIS – in January 2022.The new electronic health record, shared by the Defense Department, Department of Veterans Affairs, and Department of Homeland Security's U.S. Coast Guard, delivers data to healthcare teams wherever a patient receives

Oct. 6, 2021

Columbus Day weekend closures for JBSA's screening, testing and vaccine sites

JOINT BASE SAN ANTONIO, Texas — The following are Columbus Day weekend closures for JBSA’s COVID-19 screening/testing sites:·         BAMC’s site: Open Friday, Oct. 8 from 8 a.m. to noon and closed Monday, Oct. 11.·         Wilford Hall Ambulatory Surgical Center, JBSA-Lackland’s site: Open Friday, Oct. 8 from 8 a.m. to noon and closed Monday, Oct. 11.Both sites will resume

Oct. 6, 2021

San Antonio Market expands Pfizer booster vaccine availability

JOINT BASE SAN ANTONIO, Texas — The Fort Sam Houston COVID-19 Vaccination Site and Wilford Hall Ambulatory Surgical Center will offer the booster shot for Pfizer recipients according to CDC recommendations starting Oct. 7.  For information on JBSA vaccination sites, hours of operation and appointments, visit https://www.jbsa.mil/coronavirus https://www.jbsa.mil/coronavirus>The

DECON Course

Oct. 5, 2021

Medical readiness training through the pandemic

JOINT BASE SAN ANTONIO-CAMP BULLIS, Texas — The 59th Medical Readiness Training Center continues to provide the highest level of training for medics across the Air Force Medical Service prior to deployment as well as ensuring skills remain current.

Don’t forget to keep your family’s information up to date in DEERS!