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Attention TRICARE beneficiaries!  
You may experience busy signals when calling the military pharmacy prescription refill interactive voice response system – or prescription refill line – Jan. 26 to Feb. 5, 2026, as the system is updated.  
Each military pharmacy’s prescription refill line may be unavailable for about two hours. If you call the prescription refill line at this time, you will hear a busy signal. Please wait and call back to complete your refill later.  
You may still use the
MHS GENESIS Patient Portal to refill your prescriptions.  
You may report issues to the DHA Global Service Center by calling 800-600-9332. 

News & Gallery

Articles

News | Dec. 15, 2020

San Antonio Military Health System receives first Pfizer COVID-19 vaccine shipment

By Airman 1st Class Melody Bordeaux

Airman 1st Class Kimber Bernau, 59th Medical Wing Family Emergency Clinic medical technician, administers the San Antonio Military Health System’s first Pfizer COVID-19 vaccine shot to Maj. Andrew Gausepohl, Dec. 14, 2020, at Wilford Hall Ambulatory Surgical Center, Joint Base San Antonio-Lackland, Texas. The Department of Defense is conducting a coordinated vaccine distribution strategy for prioritizing and administering COVID-19 vaccines. (U.S. Air Force photo by Airman 1st Class Melody Bordeaux)
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