Attention TRICARE beneficiaries!  
You may experience busy signals when calling the military pharmacy prescription refill interactive voice response system – or prescription refill line – Jan. 26 to Feb. 5, 2026, as the system is updated.  
Each military pharmacy’s prescription refill line may be unavailable for about two hours. If you call the prescription refill line at this time, you will hear a busy signal. Please wait and call back to complete your refill later.  
You may still use the MHS GENESIS Patient Portal to refill your prescriptions.  
You may report issues to the DHA Global Service Center by calling 800-600-9332. 

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The Department of Defense is implementing a standardized and coordinated strategy for prioritizing, distributing, and administering the COVID-19 vaccine through a phased approach to all Active Duty, Reserve, National Guard, and all mission-essential DoD civilian employees and other personnel.


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Airman 1st Class Kimber Bernau, 59th Medical Wing Family Emergency Clinic medical technician, administers the Pfizer COVID-19 vaccine shot to Tech Sgt. Jason Bailey, Dec. 14, 2020, at Wilford Hall Ambulatory Surgical Center, Joint Base San Antonio-Lackland, Texas. The Department of Defense is implementing a standardized and coordinated strategy for prioritizing, distributing, and administering the COVID-19 vaccine through a phased approach to all Active Duty, Reserve, National Guard, and all mission-essential DoD civilian employees and other personnel. (U.S. Air Force photo by Airman 1st Class Melody Bordeaux)

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TRICARE Open Season Time for TRICARE Open Season! Compare plans and keep or change your current coverage. If you’re eligible, you may enroll in dental and vision coverage during Federal Benefits Open Season. Changes you make during this time will take effect on Jan. 1, 2026. TRICARE Open Season runs from Nov. 10–Dec. 9, 2025. Federal Benefits Open Season runs from Nov. 10–Dec. 8, 2025
TRICARE Open Season Time for TRICARE Open Season! Compare plans and keep or change your current coverage. If you’re eligible, you may enroll in dental and vision coverage during Federal Benefits Open Season. Changes you make during this time will take effect on Jan. 1, 2026. TRICARE Open Season runs from Nov. 10–Dec. 9, 2025. Federal Benefits Open Season runs from Nov. 10–Dec. 8, 2025
Airman 1st Class Melody Bordeaux
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