Attention TRICARE beneficiaries!  
You may experience busy signals when calling the military pharmacy prescription refill interactive voice response system – or prescription refill line – Jan. 26 to Feb. 5, 2026, as the system is updated.  
Each military pharmacy’s prescription refill line may be unavailable for about two hours. If you call the prescription refill line at this time, you will hear a busy signal. Please wait and call back to complete your refill later.  
You may still use the
MHS GENESIS Patient Portal to refill your prescriptions.  
You may report issues to the DHA Global Service Center by calling 800-600-9332. 

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After donning the appropriate personal protective equipment, leadership from the 59th Medical Wing participate in an extraction procedure training technical students receive at the 59th Training Group, Joint Base San Antonio-Fort Sam Houston, Texas, March 1, 2024. The training group provides a full spectrum of healthcare education offering a continuum of learning, competency-based training, and credentialing within a tri-service environment.  (U.S. Air Force photo by Senior Airman Melody Bordeaux)


59th MDW CC visits Medical Education at 59th TRG

After donning the appropriate personal protective equipment, leadership from the 59th Medical Wing participate in an extraction procedure training technical students receive at the 59th Training Group, Joint Base San Antonio-Fort Sam Houston, Texas, March 1, 2024. The training group provides a full spectrum of healthcare education offering a continuum of learning, competency-based training, and credentialing within a tri-service environment. (U.S. Air Force photo by Senior Airman Melody Bordeaux)

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Senior Airman Melody Bordeaux
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leadership, medical, education, great power competition



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