Attention TRICARE beneficiaries!  
You may experience busy signals when calling the military pharmacy prescription refill interactive voice response system – or prescription refill line – Jan. 26 to Feb. 5, 2026, as the system is updated.  
Each military pharmacy’s prescription refill line may be unavailable for about two hours. If you call the prescription refill line at this time, you will hear a busy signal. Please wait and call back to complete your refill later.  
You may still use the MHS GENESIS Patient Portal to refill your prescriptions.  
You may report issues to the DHA Global Service Center by calling 800-600-9332. 

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Tech. Sgt. Hilda Mata-Betancourt, 383rd Training Squadron surgical technology course instructor, guides Maj. Gen. Thomas Harrell, 59th Medical Wing commander, and Chief Master Sgt. Kristy Earls, 59th Medical Wing command chief, through an extraction procedure training technical students receive at the 59th Training Group, Joint Base San Antonio-Fort Sam Houston, Texas, March 1, 2024. The training group provides a full spectrum of healthcare education offering a continuum of learning, competency-based training, and credentialing within a tri-service environment. (U.S. Air Force photo by Senior Airman Melody Bordeaux)


59th MDW CC visits Medical Education at 59th TRG

Tech. Sgt. Hilda Mata-Betancourt, 383rd Training Squadron surgical technology course instructor, guides Maj. Gen. Thomas Harrell, 59th Medical Wing commander, and Chief Master Sgt. Kristy Earls, 59th Medical Wing command chief, through an extraction procedure training technical students receive at the 59th Training Group, Joint Base San Antonio-Fort Sam Houston, Texas, March 1, 2024. The training group provides a full spectrum of healthcare education offering a continuum of learning, competency-based training, and credentialing within a tri-service environment. (U.S. Air Force photo by Senior Airman Melody Bordeaux)

Related Imagery
A demonstration of the AI-GUIDE system is done during a visit to VelocityTX in San Antonio, Texas, April 2025
Military medical personnel participate in a familiarization and validation demonstration of the AI-GUIDE system at the Fort Bliss Medical Simulation Center in El Paso, Texas
U.S. Air Force Brig. Gen. Gwendolyn A Foster, 59th Medical Wing Commander, addresses attendees during a science and technology symposium hosted by the 59th Medical Wing at Joint Base San Antonio–Lackland, Texas, on Jan. 6, 2026.
Visitors enter the rear cargo bay of a simulated military transport aircraft during a public engagement event at Joint Base San Antonio–Lackland, Texas, on Jan. 6, 2026.
Personnel from the 59th Medical Wing and civilian observers examine in-flight medical equipment aboard a military aircraft during a demonstration at Joint Base San Antonio–Lackland, Texas, on Jan. 6, 2026.
A group of 59th Medical Wing Airmen place a simulated patient and secure their liter onto a KC-135 Stratotanker, Joint Base San Antonio-Kelly Field Annex, Texas, June 18, 2024.
Master Sgt. Anthony Eberly, 59th Medical Wing volunteer services coordinator, introduces volunteer Seong Riopel to the PACU/Same Day Surgery clinic staff at the Wilford Hall Ambulatory Surgical Center, Joint Base San Antonio–Lackland, Texas, Dec. 4, 2025.
Master Sgt. Anthony Eberly, 59th Medical Wing volunteer services coordinator, reviews information desk procedures with volunteer Sharon Disler at the Wilford Hall Ambulatory Surgical Center, Joint Base San Antonio–Lackland, Texas, Dec. 4, 2025.
The Bird respirator Mark 7 dates from the 1950s and was once a standard piece of equipment in hospitals.
Dr. Forrest Bird, pioneering aviator and inventor, in flight gear.
A SimX virtual reality headset rests on a table during a demonstration at Wilford Hall Ambulatory Surgical Center, Joint Base San Antonio-Lackland, Texas, Sept. 5, 2025.
A display shows the virtual environment during a demonstration of SimX’s Virtual Reality Operational Medical Training at Wilford Hall Ambulatory Surgical Center, Joint Base San Antonio-Lackland, Texas, Sept. 5, 2025.
Senior Airman Melody Bordeaux
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