Attention TRICARE beneficiaries!  
You may experience busy signals when calling the military pharmacy prescription refill interactive voice response system – or prescription refill line – Jan. 26 to Feb. 5, 2026, as the system is updated.  
Each military pharmacy’s prescription refill line may be unavailable for about two hours. If you call the prescription refill line at this time, you will hear a busy signal. Please wait and call back to complete your refill later.  
You may still use the MHS GENESIS Patient Portal to refill your prescriptions.  
You may report issues to the DHA Global Service Center by calling 800-600-9332. 

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Tag: reduced operations

U.S. Air Force Airmen participated in a field training exercise on Jan. 31, 2025, at the 59th Medical Readiness Training Center, Joint Base San Antonio-Camp Bullis, Texas.

March 14, 2025

ADVISORY | Reduced operations during JBSA exercise

JOINT BASE SAN ANTONIO, Texas — To fully participate in a Joint Base San Antonio exercise, the 59th Medical Wing will operate at reduced capacity during the following dates and times:  Reduced Operations on March 25th until 1:00 p.m. at Wilford Hall Ambulatory Surgical Center (JBSA-Lackland)  Reduced Operations on March 27th until 1:00 p.m. at Randolph Clinic

Don’t forget to keep your family’s information up to date in DEERS!