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Attention TRICARE beneficiaries!  
You may experience busy signals when calling the military pharmacy prescription refill interactive voice response system – or prescription refill line – Jan. 26 to Feb. 5, 2026, as the system is updated.  
Each military pharmacy’s prescription refill line may be unavailable for about two hours. If you call the prescription refill line at this time, you will hear a busy signal. Please wait and call back to complete your refill later.  
You may still use the MHS GENESIS Patient Portal to refill your prescriptions.  
You may report issues to the DHA Global Service Center by calling 800-600-9332. 

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Articles

News | Aug. 18, 2020

59th Medical Wing command team speaks at SNCO seminar

By Airman 1st Class Melody Bordeaux

JOINT BASE SAN ANTONIO-LACKLAND, Texas  –   An attendee asks a question of 59th Medical Wing Command Chief Master Sgt. Marc Schoellkopf during a question and answer portion of a senior NCO professional enhancement seminar Aug. 13, 2020, at the Robert D. Gaylor NCO Academy, Joint Base San Antonio-Lackland, Texas. The question brought up the subject of how they can better fulfill their roles as supervisors and motivate themselves and their Airmen. (U.S. Air Force photo by Airman 1st Class Melody B. Bordeaux)
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