Attention TRICARE beneficiaries!  
You may experience busy signals when calling the military pharmacy prescription refill interactive voice response system – or prescription refill line – Jan. 26 to Feb. 5, 2026, as the system is updated.  
Each military pharmacy’s prescription refill line may be unavailable for about two hours. If you call the prescription refill line at this time, you will hear a busy signal. Please wait and call back to complete your refill later.  
You may still use the
MHS GENESIS Patient Portal to refill your prescriptions.  
You may report issues to the DHA Global Service Center by calling 800-600-9332. 

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SNCO Seminar


59th Medical Wing command team speaks at SNCO seminar

Chief Master Sgt. Marc Schoellkopf , 59th Medical Wing command chief, speaks about how to be an effective leader during a senior NCO professional enhancement seminar Aug. 13, 2020, at the Robert D. Gaylor NCO Academy, Joint Base San Antonio-Lackland, Tex-as. He spoke about the importance of demonstrating effective work-life balance for subordinates. (U.S. Air Force photo by Airman 1st Class Melody B. Bordeaux)

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Airman 1st Class Melody Bordeaux
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