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Attention TRICARE beneficiaries!
You may experience busy signals when calling the military pharmacy prescription refill interactive voice response system – or prescription refill line – Jan. 26 to Feb. 5, 2026, as the system is updated.
Each military pharmacy’s prescription refill line may be unavailable for about two hours. If you call the prescription refill line at this time, you will hear a busy signal. Please wait and call back to complete your refill later.
You may still use the MHS GENESIS Patient Portal to refill your prescriptions.
You may report issues to the DHA Global Service Center by calling 800-600-9332.

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Getting a flu shot annually helps reduce the overall impact of contagious respiratory illnesses.

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201202-F-JG587-1013

Capt. Sheniqua Fortune, 59th Surgical Operations Squadron same day surgery and post anesthesia care unit clinical nurse, administers the flu vaccine, Dec. 2, 2020, in the atrium of Wilford Hall Ambulatory Surgical Center, Joint Base San Antonio-Lackland, Texas. Getting a flu shot annually helps reduce the overall impact of contagious respiratory illnesses. (U.S. Air Force photo by Airman 1st Class Melody Bordeaux)

The Centers for Disease Control and Prevention suggest the best way to prevent seasonal flu is to receive a vaccination each fall and practice good health habits.

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201202-F-JG587-1010

The flu vaccine sign directs patients in the atrium before the D-wing of Wilford Hall Ambulatory Surgical Center, Dec. 2, 2020, at Joint Base San Antonio-Lackland, Texas. The Centers for Disease Control and Prevention suggest the best way to prevent seasonal flu is to receive a vaccination each fall and practice good health habits. (U.S. Air Force photo by Airman 1st Class Melody Bordeaux)

The flu vaccination has been shown to reduce the risk of illness and hospitalization from complications of the virus.

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201202-F-JG587-1051

An influenza vaccine sits on a table prior to being administered to a patient, Dec. 2, 2020, in the atrium of Wilford Hall Ambulatory Surgical Center, Joint Base San Antonio-Lackland, Texas. The flu vaccination has been shown to reduce the risk of illness and hospitalization from complications of the virus. (U.S. Air Force photo by Airman 1st Class Melody Bordeaux)

JOINT BASE SAN ANTONIO, Texas – Capt. Sheniqua Fortune, 59th Surgical Operations Squadron same day surgery and post anesthesia care unit clinical nurse, administers the flu vaccine, Dec. 2, 2020, in the atrium of Wilford Hall Ambulatory Surgical Center, Joint Base San Antonio-Lackland, Texas. Getting a flu shot annually helps reduce the overall impact of contagious respiratory illnesses. (U.S. Air Force photo by Airman 1st Class Melody Bordeaux)

Don’t forget to keep your family’s information up to date in DEERS!

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