Attention! If you live in the TRICARE West Region, or in a state or ZIP code moving to the West Region and you pay an enrollment fee or premium by recurring credit card, debit card, or electronic funds transfer, you must set up payment information with TriWest before Dec. 31, 2024. If you don’t take action, you’ll risk getting disenrolled. Learn more.

Patient Resources

MHS GENESIS is Here!

On January 22, 2022 the Department of Defense’s new electronic health record (EHR), MHS GENESIS, launched here at the 59th Medical Wing. MHS GENESIS has replaced TRICARE Online at this facility. 

What is MHS GENESIS?

MHS GENESIS is the new EHR that provides you and your providers with enhanced, secure technology to manage your health information. When fully deployed, MHS GENESIS will be the single health record for service members, veterans, and their families. >>Learn More about MHS GENESIS

What is the MHS GENESIS Patient Portal?

Along with the new EHR, the MHS GENESIS Patient Portal is a secure website available 24/7 that gives you access to your health information. Through the MHS GENESIS Patient Portal, you can:

  • View health information
  • Schedule appointments
  • Communicate securely with providers
  • Request prescription refills
  • Complete intake and screening forms in advance of appointments
  • Access a health library
The MHS GENESIS Patient Portal is replacing the TRICARE Online Secure Patient Portal.

What does this mean for me?

MHS GENESIS and the MHS GENESIS Patient Portal are replacing TRICARE Online, including the patient portal and secure messaging at this facility.

  • If you had a current TRICARE Online account, it was migrated to MHS GENESIS on January 22. No action is necessary from you.
  • If you don’t already have a TRICARE Online account, you can log onto https://my.mhsgenesis.health.mil/using your Common Access Card or DS Logon Account.
  • If don’t have a DS Logon Account or if you have questions about DS Logon, visit the milConnect website or call 1-800-538-9552.

What happens next?

Appointment availability from January 2022 through April 2022 will be affected, and appointment wait times may increase as our medics adjust to new technology and workflows. We appreciate your patience and understanding as we integrate MHS GENESIS to provide you with top-notch care.

Scan to Access DS Logon

Don’t forget to keep your family’s information up to date in DEERS!