Health Services

If you are experiencing an emergency, call 911.

If you are experiencing a life-threatening medical situation (including mental health emergencies), call 911 immediately. Emergency care services treat life-threatening medical issues such as threats to your life, limbs, sight, or safety.


To learn about how TRICARE covers emergency care, visit TRICARE Emergency Care.

Family Emergency Center (FEC)

The Family Emergency Center or FEC at Wilford Hall Ambulatory Surgical Center is open 24 hours a day, 7 days a week and treats non-life-threatening health issues that require immediate attention (such as sprains, the flu, colds, ear aches, nausea, rashes, animal and insect bites, minor bone fractures, minor cuts, and other common illnesses) for all eligible Department of Defense beneficiaries.

The FEC is an option for common acute minor medical problems when the patient cannot obtain an appointment with a primary care provider or a clinic is closed and is staffed by emergency medicine physicians, physician assistants, nurse practitioners, nurses and medical technicians.

If you’re unsure about whether you need to visit the FEC, contact the Military Health System Nurse Advice Line to speak to a registered nurse. Visit for web chat and video chat, or dial 1-800-TRICARE (874-2273).


Contact Us


Urgent Care

Emergency Care

Military Health System Nurse Advice Line
1-800-TRICARE (874-2273)




Wilford Hall Ambulatory Surgical Center Basement,
1st Floor, A-Wing
1100 Wilford Hall Loop,
JBSA-Lackland, TX 78236
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