Attention TRICARE beneficiaries!  
You may experience busy signals when calling the military pharmacy prescription refill interactive voice response system – or prescription refill line – Jan. 26 to Feb. 5, 2026, as the system is updated.  
Each military pharmacy’s prescription refill line may be unavailable for about two hours. If you call the prescription refill line at this time, you will hear a busy signal. Please wait and call back to complete your refill later.  
You may still use the
MHS GENESIS Patient Portal to refill your prescriptions.  
You may report issues to the DHA Global Service Center by calling 800-600-9332. 

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The 59th Medical Wing transitions from Air Education and Training Command to Air Force Medical Command on Sept. 9, 2025


59th Medical Wing Transitions to AFMEDCOM

The 59th Medical Wing transitions from Air Education and Training Command to Air Force Medical Command on Sept. 9, 2025. The wing, headquartered at Joint Base San Antonio–Lackland, Texas, is the Air Force’s largest medical wing and now falls under AFMEDCOM, a direct reporting unit established to centralize Air Force medicine and strengthen medical readiness. (Defense Health Agency graphic by Brian J. Valencia)

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Don’t forget to keep your family’s information up to date in DEERS!