Attention TRICARE beneficiaries!  
You may experience busy signals when calling the military pharmacy prescription refill interactive voice response system – or prescription refill line – Jan. 26 to Feb. 5, 2026, as the system is updated.  
Each military pharmacy’s prescription refill line may be unavailable for about two hours. If you call the prescription refill line at this time, you will hear a busy signal. Please wait and call back to complete your refill later.  
You may still use the
MHS GENESIS Patient Portal to refill your prescriptions.  
You may report issues to the DHA Global Service Center by calling 800-600-9332. 

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U.S. Air Force Maj. Megan Pope-Thieme, 86th Aerial Port Squadron flight nurse, and Amanda Snell-Nguyen, 4th Air Support Operations Group secretary, conduct Military Aviator Peer Support wingman face-to-face training at Ramstein Air Base, Germany, Feb. 19, 2025. All participants of the training were recommended by their peers in the 86th OG to be part of the training because of their reputation of being supportive. The training enhanced their skills in listening to and supporting fellow Airmen needing help with life stressors. (U.S. Air Force photo by Senior Airman Jared Lovett)


Military Aviator Peer Support program conducted at Ramstein

U.S. Air Force Maj. Megan Pope-Thieme, 86th Aerial Port Squadron flight nurse, and Amanda Snell-Nguyen, 4th Air Support Operations Group secretary, conduct Military Aviator Peer Support wingman face-to-face training at Ramstein Air Base, Germany, Feb. 19, 2025. All participants of the training were recommended by their peers in the 86th OG to be part of the training because of their reputation of being supportive. The training enhanced their skills in listening to and supporting fellow Airmen needing help with life stressors. (U.S. Air Force photo by Senior Airman Jared Lovett)

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Senior Airman Jared Lovett
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