Attention TRICARE beneficiaries!  
You may experience busy signals when calling the military pharmacy prescription refill interactive voice response system – or prescription refill line – Jan. 26 to Feb. 5, 2026, as the system is updated.  
Each military pharmacy’s prescription refill line may be unavailable for about two hours. If you call the prescription refill line at this time, you will hear a busy signal. Please wait and call back to complete your refill later.  
You may still use the
MHS GENESIS Patient Portal to refill your prescriptions.  
You may report issues to the DHA Global Service Center by calling 800-600-9332. 

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Medical Wing senior-noncommissioned officer poses for a photo at Wilford Hall Ambulatory Surgical Center


Changemakers...in the Culture of Caring

U.S. Air Force Master. Sgt. Brandon Hockenbarger, 59th Medical Wing Warrior Operational Medicine Clinic flight chief, is featured in this "Changemakers" in honor of World Mental Health Day, Oct. 10, 2024. (U.S. Air Force graphic by Tech Sgt. Tory Patterson)

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Tech. Sgt. Tory Patterson
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Wilford Hall, mental health, RESILIENCE, changemakers



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