Attention TRICARE beneficiaries!  
You may experience busy signals when calling the military pharmacy prescription refill interactive voice response system – or prescription refill line – Jan. 26 to Feb. 5, 2026, as the system is updated.  
Each military pharmacy’s prescription refill line may be unavailable for about two hours. If you call the prescription refill line at this time, you will hear a busy signal. Please wait and call back to complete your refill later.  
You may still use the
MHS GENESIS Patient Portal to refill your prescriptions.  
You may report issues to the DHA Global Service Center by calling 800-600-9332. 

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military doctor in foreground, medical monitor in background


One-year anniversary of Urology ‘first’ at Wilford Hall Ambulatory Surgical Center

U.S. Army Capt. (Dr.) Jae Woo Shin, urology resident, assists with the first endoscopic stone removal surgery performed at Wilford Hall, Sept. 2022, Joint Base San Antonio-Lackland, since its designation as an ambulatory surgical center in 2011. This expansion of WHASC urology services required the vision and efforts of countless San Antonio military medical teams. (U.S. Air Force photo by Tech. Sgt. Tory Patterson).

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