Attention TRICARE beneficiaries!  
You may experience busy signals when calling the military pharmacy prescription refill interactive voice response system – or prescription refill line – Jan. 26 to Feb. 5, 2026, as the system is updated.  
Each military pharmacy’s prescription refill line may be unavailable for about two hours. If you call the prescription refill line at this time, you will hear a busy signal. Please wait and call back to complete your refill later.  
You may still use the
MHS GENESIS Patient Portal to refill your prescriptions.  
You may report issues to the DHA Global Service Center by calling 800-600-9332. 

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Image of an intraocular lens (IOL) being implanted into a patient's eye after successfully removing the cloudy lens during manual small incision cataract surgery.


Surgeons Restore Sight and Forge Connections in Panama

An ophthalmologist from the Medical Readiness Training Exercise (MEDRETE)- Panamax Alpha 2023, implants the new intraocular lens (IOL) in a patient's eye after successfully removing the cloudy lens during manual small incision cataract surgery at Regional Hospital Dr. Luis "Chicho" Fabrega in Santiago de Veraguas, Panama, July 18, 2023. An ocular biometry eye test is performed prior to surgery to obtain the measurement of anatomical dimensions of the eye, which include corneal curvature (keratometry), axial length, and anterior chamber depth which ensures each patient receives the correct IOL. (U.S. Air Force photo by Staff Sgt. Kelsey Martinez)

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