Attention TRICARE beneficiaries!  
You may experience busy signals when calling the military pharmacy prescription refill interactive voice response system – or prescription refill line – Jan. 26 to Feb. 5, 2026, as the system is updated.  
Each military pharmacy’s prescription refill line may be unavailable for about two hours. If you call the prescription refill line at this time, you will hear a busy signal. Please wait and call back to complete your refill later.  
You may still use the
MHS GENESIS Patient Portal to refill your prescriptions.  
You may report issues to the DHA Global Service Center by calling 800-600-9332. 

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Two ophthalmologists work together to perform a pterygium excision in an operating room.


Surgeons Restore Sight and Forge Connections in Panama

From the left, U.S. Air Force Maj. (Dr.) Tim Soeken, and U.S. Air Force Maj. (Dr.) Zack Heath, ophthalmologists assigned to Wilford Hall Ambulatory Surgical Center, Joint Base San Antonio-Lackland, Texas, perform a pterygium excision on a patient at Regional Hospital Dr. Luis "Chicho" Fabrega in Santiago de Veraguas, Panama, July 18, 2023. Pterygium (also known as surfer's eye) is an ocular surface disease characterized mainly by a wing-shaped growth of limbal and conjunctival tissue over the adjacent cornea. (U.S. Air Force photo by Staff Sgt. Kelsey Martinez)

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