Attention TRICARE beneficiaries!  
You may experience busy signals when calling the military pharmacy prescription refill interactive voice response system – or prescription refill line – Jan. 26 to Feb. 5, 2026, as the system is updated.  
Each military pharmacy’s prescription refill line may be unavailable for about two hours. If you call the prescription refill line at this time, you will hear a busy signal. Please wait and call back to complete your refill later.  
You may still use the
MHS GENESIS Patient Portal to refill your prescriptions.  
You may report issues to the DHA Global Service Center by calling 800-600-9332. 

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Air Force medical commander at podium


59th Medical Wing: Air Force's premier medical wing welcomes new commander

Brig. Gen. Thomas W. Harrell delivers his first remarks as commander of the 59th Medical Wing during a wing change of command ceremony Sept. 6, 2023, at Joint Base San Antonio-Lackland, Texas. As the commander of the 59th MDW, he commands the Air Force Medical Service’s largest healthcare, medical education and readiness platform comprised of six groups with a staff of 8,400 personnel executing a $317 million budget, the wing provides 900,000 clinic visits, 18,000 surgical procedures and greater than 300 worldwide deployments annually. (U.S. Air Force photo by Tech. Sgt. Tory Patterson)

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Tech. Sgt. Tory Patterson
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change of command, Wilford Hall, military medicine



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