Attention TRICARE beneficiaries!  
You may experience busy signals when calling the military pharmacy prescription refill interactive voice response system – or prescription refill line – Jan. 26 to Feb. 5, 2026, as the system is updated.  
Each military pharmacy’s prescription refill line may be unavailable for about two hours. If you call the prescription refill line at this time, you will hear a busy signal. Please wait and call back to complete your refill later.  
You may still use the
MHS GENESIS Patient Portal to refill your prescriptions.  
You may report issues to the DHA Global Service Center by calling 800-600-9332. 

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Airman 1st Class Albert Lapera, 359th Medical Group physical therapy technician, performs a single-legged squat on the total gym machine as Dr. Jason Wheeler, 359th Medical Operations Squadron Physical Therapy Flight physical therapist, instructs proper placement of his foot. Arthritis Awareness Month, which is observed in May, is a time to motivate people, especially those with arthritis, to become more physically active.


Arthritis Awareness Month

Airman 1st Class Albert Lapera, 359th Medical Group physical therapy technician, performs a single-legged squat on the total gym machine as Dr. Jason Wheeler, 359th Medical Operations Squadron Physical Therapy Flight physical therapist, instructs proper placement of his foot. Arthritis Awareness Month, which is observed in May, is a time to motivate people, especially those with arthritis, to become more physically active. (U.S. Air Force photo by Tech. Sgt. Ave I. Young)

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Tech. Sgt. Ave I. Young
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