Attention TRICARE beneficiaries!  
You may experience busy signals when calling the military pharmacy prescription refill interactive voice response system – or prescription refill line – Jan. 26 to Feb. 5, 2026, as the system is updated.  
Each military pharmacy’s prescription refill line may be unavailable for about two hours. If you call the prescription refill line at this time, you will hear a busy signal. Please wait and call back to complete your refill later.  
You may still use the
MHS GENESIS Patient Portal to refill your prescriptions.  
You may report issues to the DHA Global Service Center by calling 800-600-9332. 

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Mother, baby flown safely after 7 months in ICU


Mother, baby flown safely after 7 months in ICU

Kaitlyn Crawford holds her 7-month-old son, Nakoa, at the Children’s Medical Center of Dallas, June 7, 2019. Critical air transport team members explained the process of transferring her son to the Balboa Naval Medical Center in San Diego via C-130 Hercules. (U.S. Air Force photo by Tech. Sgt. Katherine Spessa//Released)

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Tech. Sgt. Katherine Spessa
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