Attention TRICARE beneficiaries!  
You may experience busy signals when calling the military pharmacy prescription refill interactive voice response system – or prescription refill line – Jan. 26 to Feb. 5, 2026, as the system is updated.  
Each military pharmacy’s prescription refill line may be unavailable for about two hours. If you call the prescription refill line at this time, you will hear a busy signal. Please wait and call back to complete your refill later.  
You may still use the
MHS GENESIS Patient Portal to refill your prescriptions.  
You may report issues to the DHA Global Service Center by calling 800-600-9332. 

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Mother, baby flown safely after 7 months in ICU


Mother, baby flown safely after 7 months in ICU

Senior Airman Analiese Heitkamp, 59th Medical Wing critical air transport team respiratory therapist, adjusts 7-month-old patient, Nakoa Crawford’s, hearing protection in flight between Dallas and San Diego, June 7, 2019. Nakoa was born prematurely at 25 weeks and has had significant health issues since. Now stable enough to be moved, he was able to be transported to a hospital closer to home in a mobile intensive care unit. (U.S. Air Force photo by Tech. Sgt. Katherine Spessa//Released)

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Tech. Sgt. Katherine Spessa
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